Warranty & Returns

Your peace of mind is our priority - comprehensive warranty protection on all parts

Our Warranty Commitment

At Bay Auto Parts, we stand behind every part we sell. Our comprehensive warranty program ensures that you can purchase with confidence, knowing that your investment is protected.

90-Day Standard Warranty

Part replacement or money back guarantee

Nationwide coverage

Shipping for returns

Electrical parts are not covered under warranty

6 Month Extended Warranty

All standard warranty features

Extended coverage period

Priority support

Available for additional cost

Warranty Details

What's Covered

  • Material defects
  • Manufacturing defects
  • Functional failures

What's Not Covered

  • Normal wear and tear
  • Damage from improper installation
  • Abuse or misuse of parts
  • Damage from accidents or collisions
  • Modifications
  • Electronics

Claims Process

  • 1. Contact our facility
  • 2. Provide purchase information
  • 3. Describe the issue
  • 4. Follow provided instructions

Return Process

1

Contact Us

Call us at 631-286-4500 or email contactbayauto@gmail.com to initiate a return

2

Get Authorization

We'll provide you with torough instructions

3

Package & Ship

Package the part securely and ship it back to us with the original invoice

4

Inspection & Resolution

We'll inspect the part and process your refund or replacement

Frequently Asked Questions

How long do I have to return a part?

You have 30 days from the date of purchase to return a part, provided it's in its original condition and packaging.

Do I need to keep my receipt?

Yes, please keep your receipt as proof of purchase. We also maintain digital records of all transactions.

Who pays for return shipping?

If the part is defective or we made an error, we'll cover return shipping costs. Otherwise, return shipping is the customer's responsibility.

Can I exchange a part for a different one?

Yes, we offer exchanges within the warranty period. The difference in price will be refunded or charged accordingly.

What if I installed the part incorrectly?

We offer free installation support and guidance. If you need help, contact our technical support team before installation.

Need Help with a Warranty Claim?

Our customer service team is here to help with any warranty questions or concerns

Call Us

631-286-4500

Mon-Fri: 8AM-5PM

Email Us

contactbayauto@gmail.com

Response within 24 hours

Visit Us

360 Atlantic Ave

Bellport, NY 11713

Shop with Confidence

Browse our inventory knowing every part comes with our comprehensive warranty protection